Mercure Cardiff North Hotel, Cardiff

I had a rather mixed experience at this hotel. While the accessible features and overall cleanliness were appreciated, the room setup could use improvements for wheelchair users. I enjoyed the breakfast and found it delicious, but I was left a bit disappointed with some aspects of the service and the lack of attention to accessibility needs.

The hotel had a few good points, like the delicious breakfast offerings and the overall cleanliness of the facilities. However, the service left something to be desired, as there were issues with staff responsiveness and some minor inconveniences during my stay. Additionally, I found the charge for parking to be an unwelcome surprise. Overall, it provided decent value for the price, but improvements in service and communication would make it much better.

The hotel offers great parking and clean, quiet rooms with a modern feel, though the dining experience fell short with limited options. Service was friendly, but attention to detail in management and food presentation could improve overall satisfaction.

I had a pretty mixed experience during my stay. While the room was clean and spacious, the service from staff could have been much better, especially in how they handled unfortunate situations. The dining options were decent, but the pricing left a lot to be desired. On the upside, the breakfast was delightful and well-prepared, which was a highlight of my mornings.

The hotel is conveniently located with easy access to Cardiff and the M4, making it suitable for travelers. The rooms, while initially problematic with cleanliness, ended up being comfortable after multiple room changes. The staff was friendly and accommodating, especially during our check-in and meal service; however, the dining hours were confusing and not well-communicated. Overall, the hotel offers a decent stay with good room amenities and a generous breakfast selection.